shipping

 

coco bear ships worldwide - we want to share the magic and style with everyone.

 australia

standard shipping is a flat rate of $10 au

express shipping is a flat rate of $15 au

FREE SHIPPING on all orders over $150 au

*please note that most items are currently hand made, so please allow a few days for production. we will aim to have your items made as quick as possible for you (if you need something urgently, please send us an email at hello@coco-bear.com)

once your order has been dispatched, standard shipping estimated delivery between 2 - 7 business days, depending on your location.

once your order has been dispatched, express shipping estimated delivery between next day and 3 business days, depending on your location.

 

new zealand

standard shipping is a flat rate of $15 au

express shipping is a flat rate of $25 au

FREE SHIPPING on all orders over $150 au

*please note that most items are currently hand made, so please allow a few days for production. we will aim to have your items made as quick as possible for you (if you need something urgently, please send us an email at hello@coco-bear.com)

once your order has been dispatched, standard shipping estimated delivery between 5 - 15 business days, depending on your location.

once your order has been dispatched, express shipping estimated delivery between 2 - 7 business days, depending on your location.

 

international

standard shipping is a flat rate of $20 au

express shipping is a flat rate of $30 au

FREE SHIPPING on all orders over $200 au

*please note that most items are currently hand made, so please allow a few days for production. we will aim to have your items made as quick as possible for you (if you need something urgently, please send us an email at hello@coco-bear.com)

once your order has been dispatched, standard shipping estimated delivery between 5 - 25 business days, depending on your location.

once your order has been dispatched, express shipping estimated delivery between 5 - 10 business days, depending on your location.

 

shipping information

we aim to have all orders dispatched as quickly as possible - as most of our products are hand made with care, please keep in mind that they can take a few days to be dispatched. all orders within australia will be posted via australia post and will be delivered within business hours, monday to friday. if you are not home during business hours, we recommend you provide an alternate shipping address to ensure your parcel is delivered safely.

if you require your order immediately or require any shipping instructions or notes, please feel free to email us at hello@coco-bear.com and we will help you out as much as we can. 

please note that some international countries may charge government duties and charges, which unfortunately is out of our control, please check with your local government regarding fees.

all orders will be dispatched as quickly as possible.

 

tracking information

once your order has been posted, you will be notified via the email address that you have provided, including tracking information. if you have any questions regarding tracking information, you can contact us at hello@coco-bear.com or feel free to contact the shipping company directly and quote your tracking details.

unfortunately once your package has been shipped, the tracking dates and times are out of our control, we recommend contacting the shipping company for further information. 

 

are you purchasing a gift?

yay - coco bear loves the gift of giving.

no worries, just enter the address of the lucky recipient and we will have it sent directly to them. have you checked out the gift wrapping & notes section? don't forget coco bear offers beautiful and simplistic gift wrapping and hand written notes to compliment your gift, even add a personalised message at the checkout.

 

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